Turn Key Talent have the pleasure of recruiting a Quality Manager on behalf of one of our fantastic clients.
To provide key support to the Director/Senior Consultant in all matters relating to the
provision of services to our client and customer base.
To manage direct reports and to provide support to them for technical issues, training and development and HR issues.
The main focus areas for the role will be on technical delivery of client projects, both individually and through the management of their direct reports and will also include acting as a QP, GxP compliance audits.
PRINCIPAL RESPONSIBILITIES: Under the Guidance of the Senior Consultant:-
To liaise with customers with regard to their requirements, determining their needs and timelines and to manage client projects including the preparation of project proposals and the implementation of Project Plans including timelines and costings.
To conduct Quality Audits for Customers in line with Ireland auditing procedures and in line with all Pharmaceutical Regulatory requirements and Standards, to highlight deficiencies to the customers and to support (as required) in the remedy of those deficiencies.
To advise and support companies in the establishment and improvement of their Quality Systems. To follow-up with existing customers to ensure satisfaction with service.
Manage the day to day activities of the direct reports as follows:
Business Development/Sales & Marketing
Extensive professional experience in industry or area of activity (Quality and Compliance); good network across industry and associations; complemented expert knowledge by additional fields of expertise incl. economical areas; drives solutions to complex problems or sophisticated tasks impacting firm success.
Ability to define strategic goals for as well as strategic goals of partnerships with clients (e.g. contribution to RfP responses for large outsourcing projects); ability to balance client requests and company interests.
Structured, analytical, systematic and independent way of working; Ability to adjust rapidly to new, unknown, challenging situations; full discretion to drive strategy and take action consistent with operating policies.
Provide consultation to specific subjects and to extensive business process re engineering activities and related to change management; Identify and manage up/cross selling opportunities;
Ability to analyse and solve problems and to develop pragmatic solutions at higher level (e.g. company level).
Ability to lead project teams, distribute work equally and according to team members’ strengths; advancement of processes or tools within the defined area of expertise; convincing others in difficult change management situations.
Ability to build, manage and maintain working relationships with clients, on client's Vice President level; ability to convey strategic goals of collaboration.
Strong communication and negotiation skills (written and verbally), proven capability to communicate critical issues and proposed solutions to senior management levels; ability to convey stakeholders even in critical or sensitive situations. Excellent skills in presentation; convincing and confident appearance.